Terms and Conditions
General Terms and Conditions (GTC)
1.Purpose of the General Terms and Conditions
The present General Terms and Conditions (hereinafter referred to as “GTC”) shall apply to the website operated by “RÉGIÓ-10” Ltd. hu and the website, as well as the rules of contracting for professional conferences, events and related additional services organised by the Service Provider as a technical organiser, the details of the performance of the contract and the rights of the contracting parties.
2. Data of the service provider
Company name: “RÉGIÓ-10” Service Provider Ltd.
Place of business: 6782 Mórahalom, Röszkei út 2.
Postal address: 6701 Szeged, PO Box: 898
Company registration number: 06-09-016797
Tax number: 13716169-2-06
Community tax number: HU13716169
Travel registration number: U001829
Customer service telephone number: +36 62 710-500
Customer service e-mail address: firstname.lastname@example.org
Contract language: Hungarian
Processing of applications: Personal processing: working days Monday to Friday 8:00 – 16:00
By automated means every day between 0-24 hours – except during maintenance periods
3. Website and registration
In order to register for an Event hosted by the Service Provider, you can do so by accessing the Event interface by clicking on the event’s icon on the website www.regio10.hu (hereinafter the “Website”). The registration form is available as a downloadable document (WORD) or as a form to be filled in online. After filling in the registration form, by sending it by e-mail or by post, you become a partner of the Service Provider (hereinafter “Partner”).
Following registration, the applicant will receive a confirmation e-mail to the e-mail address provided at the time of registration – Event Official Name – Registration in progress – informing him/her that his/her application has been received and is being processed. After the registration has been processed, a second email with the subject – Event Official Name Registration – will be sent to the participant and his/her cost bearer, with the official Confirmation of Registration and the Fee Request Document. The confirmation will be sent within 10 working days for paper registrations.
4. Submission of abstract
4.1 Only a Partner may send to the Service Provider the so-called Speaker Abstracts (“Abstracts”) which form the basis of the thematic presentations of the Event organised by the Service Provider as technical organiser. The Abstract can be uploaded via the dedicated area of the Website. The Service Provider is not obliged to keep the Abstracts.
4.2 The Partner warrants that the Abstracts sent by him do not infringe the rights of third parties and that their content does not violate any law. The Partner further undertakes not to bring any claims against the Service Provider in connection with Abstracts submitted by others.
4.3 The Partner authorises the Service Provider, without payment of any consideration, to send the abstract submitted by the Partner to the committee appointed to evaluate the abstract in connection with the Event, to publish it in the programme of the Event, to upload it to the Event’s Website or other professional website and to make it available to registered users of the respective websites, and to forward it to professional journals for publication and to publish it in print there. The Partner undertakes to sign a separate written agreement with the Service Provider for such use if the Service Provider so requests.
4.4 Furthermore, the Partner undertakes to accept the decision of the committee appointed to evaluate the Abstracts received in connection with the given Event, in particular that it will not raise any claims or objections against the Service Provider on the grounds of or in connection with this decision.
5. Registration for an Event
5.1 The Service Provider shall use a unique application form (“Registration Form”) for the Events, which may vary from Event to Event and depending on the purpose of the application (student speaker). To register for an Event as either a Student or a Lecturer, you must submit a unique Registration Form for that Event, organised by the Supplier as a technical organiser. The Application Form can be accessed by clicking on the “Event Image Icon” on the Service Provider’s website.
5.2 The Partner is obliged to fill in the application form completely and accurately. By submitting the Application Form, the Partner agrees that the Service Provider may communicate electronically and send information material to the Partner on its own behalf and on behalf of the Customer (“Customer”) who has commissioned the Service Provider to organise the Event.
5.3 In connection with Events, the Provider shall provide companies-exhibitors with a separate application form, which shall be sent to the company contacts by e-mail together with the exhibition, advertising and sponsorship opportunities for the specific event. These so-called company documents are not available on the website in a form accessible to anyone.
6. Legal relationship between the Service Provider and the Participant
6.1 By submitting the Event registration form, the Partner agrees to comply with these T&Cs and the terms and conditions of the Event and the registration form, in which case these T&Cs shall be interpreted and applied in conjunction with the terms and conditions of the individual registration form. In the event of any discrepancy or inconsistency, the terms and conditions set out in the Application Form for the specific Event shall prevail.
6.2 The Service Provider shall not be obliged to accept any application form sent by the Partner. If an Application Form submitted for an Event is accepted by the Supplier, the Supplier shall in all cases send a confirmation to the Partner (the “Confirmation”) by e-mail or by any other means of the Supplier’s choice.
6.3 The Service Provider will also send a Confirmation to the Partners in each case of the Company Appearances and the registration of the Representatives, which will be recorded in the Contract.
6.4 A contract between the Partner and the Service Provider for the relevant Event shall be concluded by the Confirmation sent by the Service Provider as a PDF attachment, after which the Partner shall be deemed to be a participant (“Participant”) in the context of the relevant Event.
6.5 Upon receipt of the Confirmation, the Participant shall become entitled to participate in the relevant Event as a student or speaker. Upon Confirmation, the Participant shall be entitled to receive other services provided by the Service Provider at or in connection with the Event and indicated by the Participant on the Application Form, provided that the fees and expenses (collectively, the “Event Related Expenses”) for the Event and/or any other services related to the Event are paid in full and in accordance with the terms of the Agreement. The individual contract between the Parties so entered into in respect of the relevant Event shall remain in force (for a fixed term) until the end (i.e. the conclusion) of the relevant Event.
7. Prices of services, registration fees
7.1 The prices, fees, charges for the Event and/or any other services related to the Event (collectively, the “Event Fees”) are in all cases GROSS amounts, which include VAT (5%, 27%) in accordance with the applicable legislation in force and in some cases include so-called “intermediary services”.
7.2 Fees are payable in HUF. In the case of payment from a bank account in a different currency, the Bank shall debit the bank account with the amount corresponding to the amount to be paid in HUF. The amount paid shall be accepted in HUF after crediting the bank account, and overpayments or outstanding debts may occur due to the difference in amount resulting from the exchange rate difference conversion, which will be indicated to the Partners in any case during the billing process.
7.3 For International Events, prices are quoted in EUR and may be settled in EUR. In the case of payment in EUR, payment by card is possible in addition to bank transfer.
8. Payment terms, invoicing
8.1 The Participant may only participate in the Event and be entitled to use the services ordered in connection with the Event if the fees related to the Event have been paid in full prior to the Event. Exceptions to this shall be made in cases where the contract signed with the Participant’s designated cost bearer prior to the Event does not provide otherwise with regard to the terms of payment. The Service Provider shall not be obliged to fulfil its obligations arising from the contract relating to the Event in question until the Participant has paid in full the fees and costs relating to the Event for which it is liable.
8.2 The fees and costs relating to the Event are always set out in the registration form for the Event.
8.3 The Participant and/or the Cost Bearer may pay the Event Fees by bank transfer. The Service Provider shall send a fee request to the name and address of the Costumer indicated at the time of registration after the processing and acceptance of the application.
8.4 Fees related to the Event must be paid to the bank account number and by the deadline indicated in the Fee Application Form, and in all cases the serial number of the Fee Application Form and the Position Number indicated on the Fee Application Form must be indicated in the communication field of the transfer.
8.5 In all cases, the Service Provider shall issue an Advance Payment Invoice on the basis of the bank statement after the payment, if received before the date of the Event, which shall be sent by post or by tele-invoice to the name and address of the payer/charge holder.
Attention! We can only issue an advance invoice in the name on the bank statement. If the name of the payer on the bank statement is different from the name of the cost bearer given at registration and indicated on the fee application, the invoice will be issued in the name on the bank statement.
8.6 In the case of a transfer from abroad, the foreign bank charges will be borne by the transferring party, if the bank charges are deducted from the amount transferred, they will be shown as an amount payable when the final invoice is issued.
8.7 Payments by cheque (yellow and pink) and transfers via Post are not possible!
8.8 If your costs are paid in whole or in part by your employer or sponsor, please indicate the billing name, tax number, address and in any case the contact person and contact details of the cost bearer on the application form!
8.9 For any individual billing requests, please send your request in writing to “RÉGIÓ-10” Ltd. at the time of registration or at the latest by the day before the event is due to be completed (date of completion is the last day of the event).
8.10 Requests for invoices by telephone or other verbal means will not be accepted, except by e-mail or post.
8.11 Individual billing requests may include self company identification numbers, PO numbers, company and sponsored participants, breakdown of costs by service type, Clinical, workplace unit invoice request, participant invoice request to be included on the invoice.
8.12 If we do not receive such a request after the event has been completed, we will include the costs of participants with the same billing information and contact person for the same event on 1 final invoice.
8.13 After the event, the Service Provider will issue a so-called final invoice using the advance invoices, on which the services ordered will be itemised separately, indicating the fact of the services provided.
8.14 The Final Invoice will be prepared using the pre-event transfers and the related Advance Invoices, which may be prepared with a – Zero, – Payable or – Refundable final amount, taking into account the actual order and the advance(s) paid.
8.15 In all cases, the invoice will indicate the fact of the services provided.
8.16 The final invoice will be sent by post or by tele-invoice.
8.17 The invoice will be issued in Hungarian, but it is also possible to request a bilingual invoice in English-Hungarian.
8.18 Final invoices issued after the event has been completed (date of completion is the last day of the event) can be cancelled and a new invoice issued only upon formal request (indicating ONLY or NOT ONLY e.g.: company identification numbers, PO numbers, splitting of costs of company and sponsored participants, separate invoice per participant, separate invoice per unit, separate invoice for ordered services).
8.19 The payment deadline for the new invoice is 8 days from the date of issue of the new invoice.
8.20 Invoices can be cancelled and a new invoice can be issued without any reimbursement of costs in the case of invoices issued due to an administrative error by “RÉGIÓ-10” Ltd.
8.21 The Service Provider may limit the services of Participants who, after selecting the bank transfer payment method, have only partially paid the fees related to the given Event. In this case, the Participant will be placed in Participant Dependent status, of which the Service Provider will send a notification.
9. Amendment, cancellation, refund
9.1 The registration for the Event and the related services may be modified and/or cancelled in accordance with the deadlines specified for the Event, which vary from Event to Event and are specified in the registration form for the Event in question.
a) Transfer of registration, accommodation: in the case of cancellations after the deadline, registration and accommodation are transferable. The name change must also be sent in writing to the organizing office by filling in a new registration form.
b) Cancellation of accommodation.
c) Cancellation of registration and related services: the deadlines for modification and cancellation of registration and related services included in the participation fee, free of charge, shall in all cases be understood in accordance with the cancellation conditions of the event concerned. In the event of cancellation after the deadline, the full value of the services included in the participation fee will be payable.
d) NO SHOW: The organisers will make every effort to ensure a successful congress. Please note that the services required to organise the event cannot be changed by the organisers after the deadline.
e) Method of cancellation. Telephone or other verbal cancellations or references to such cancellations will not be accepted.
f) Date of cancellation acceptance. In the case of cancellation by post, the date of acceptance of the cancellation will be the date of dispatch of the postal item.
g) Non-payment: non-payment of the fee or absence from the event will not be considered as a cancellation.
9.2 The Service Provider shall be liable for repayment if the participant has already paid all or part of his/her payment obligation before the contract is amended, terminated or the service is refused.
9.3 In the case of cancellations before the penalty-free cancellation deadline, refunds of amounts already paid and refunds due to incorrect or double payments will be refunded within 30 days of the completion or closure of the event.
9.4 The Service Provider will settle the refund obligation on the basis of a reasonable request by the Participant, as a rule by bank transfer. The details of the repayment in case the transfer is inappropriate or cannot be arranged, the Service Provider will contact the Participant, Cost Bearer by e-mail.
9.5 Refunds of fees paid shall in all cases be made to the name of the payer and to the bank account number indicated on the bank statement.
9.6 The Organisers will make every effort to ensure a successful Congress. Please note that the services required to organise the event cannot be changed by the organisers after the deadline.
10. Liability of the Service Provider
10.1 The Service Provider is responsible for the technical organisation of the Event, but does not compile the technical programme of the Event. The scientific organiser of the Event shall be responsible for the latter (including the content and quality of the presentations given therein). In this respect, the Participant undertakes not to bring any claim against the Service Provider in respect of any objection or complaint relating to the scientific programme of the Event or any alteration or deletion of the content of the scientific programme.
10.2 The Service Provider is not responsible for the content of the Abstracts, the latter being the responsibility of the Partner who submitted the relevant Abstract to the Service Provider. In this respect, the Participant undertakes not to make any claim against the Provider in respect of any objection or complaint relating to any Abstract or its content.
10.3 The Supplier may assist in the procurement of hotel, restaurant, catering or other services for Participants in connection with the Event, but the Supplier shall not be responsible for the quality of hotel, restaurant, catering or other services provided to Participants. The Participant hereby undertakes that it shall not make any claim against the Supplier in connection with, in relation to or by reason of the provision of the hotel restaurant, catering or other services.
10.4 Nor shall the Service Provider be liable if the Participant’s declared accommodation request cannot be fulfilled by the Hotel due to lack of capacity or other reasons in the Hotel’s interest, and in this respect the Participant undertakes not to make any claim against the Service Provider in connection with or as a result of this, other than a claim for reimbursement of the accommodation costs already paid to the Service Provider.
10.5 In the event that the Hotel informs the Service Provider of a lack of capacity, the Service Provider shall inform the Participant in writing of the situation and shall in any case offer the Participant another accommodation option of the same quality as the booked service.
10.6 The Service Provider reserves the right to change the venue, the date of the Event and the conditions of its operation, in respect of which the Participant undertakes not to assert any claims against the Service Provider in connection with, in connection with or by reason of such changes.
10.7 The Parties agree that any and all civil liability of the Provider (including for the purposes of this paragraph, the respective officers, owners, employees, contractors of the Provider) in connection with, arising out of or relating to the performance of this Agreement shall be limited to the extent permitted under § 6:152 and § 6:526 of Act V of 2013 on the Civil Code.
11.1 The Service Provider shall not be obliged to perform services which may be reasonably assumed to be directed against the Service Provider or which may endanger the Service Provider’s operation in any respect or which may hinder or prevent the Service Provider from performing its contractual obligations. In the event of a refused service, the Service Provider shall reimburse the Participant for the service refused at the time of service. Instead of a formal confirmation of the refusal of the service, the Service Provider shall send a notification to the Participant within 5 working days of the date of receipt of the service. The Service Provider is not obliged to give reasons for the refusal of the service to the participant.
12. Confirmation, notifications
12.1 Confirmation is an electronic mail or attached document sent by the Service Provider to the Participant to the e-mail address provided by the Participant, which has the legal effect of either creating or terminating the contract between the Service Provider and the Participant.
12.2 Notification is a letter or e-mail sent by the Provider to the Participant at the e-mail or postal address provided by the Participant whenever the Provider informs the Participant of a Conference (Invitation, First Notification, etc.), its date, an important administrative step or when it invites the Participant to take a necessary administrative step.
13. Complaints handling, disputes
13.1 You can ask questions or make comments about the Service by e-mail or by post using the contact details provided in these T&Cs.
13.2 In all cases, the Service Provider and the Participant will attempt to settle any disputes amicably.
14. Miscellaneous provisions
14.1 The Service Provider may use an intermediary to fulfil its obligations. The service provider shall be liable for any unlawful conduct of the service provider as his own conduct.
14.2 If any part of these GTC becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining parts shall not be affected.
14.3 If the Service Provider fails to exercise a right to which it is entitled under these GTC, the failure to exercise the right shall not be deemed a waiver of that right. Any waiver of any right shall be valid only upon express written declaration to that effect. The fact that the Service Provider does not strictly adhere to a material term or condition of the GTC on one occasion does not imply a waiver of the right to insist on strict adherence to that term or condition in the future.
14.4 The www.regoio10.hu website and its entire contents are the intellectual property of the Service Provider, any use of any of which, in whole or in part, is subject to the prior consent of the Service Provider.
14.5 This document is in Hungarian.
15.1 These GTC shall enter into force on 5 May 2018 and shall remain in force until amended or revoked.
15.2 The Service Provider is entitled to unilaterally amend these GTC. The Service Provider shall publish any amendment to the GTC in the form of a link on the website www.regio10.hu before it enters into force.