GENERAL TERMS AND CONDITIONS
Upon confirmation of registration, a contract is concluded between the Customer and the Service Provider, whereby the Service Provider undertakes to perform the confirmed services and the Customer undertakes to pay for the services in the manner and at the time specified in the confirmation.
In the case of payment by credit card, we will send an ADVANCE invoice in the form of a remote invoice from the email regio10@kulcstavszamla.hu within 5 working days of the date of payment.
The remote invoice will be prepared using the billing information provided during registration and sent to the contact email address indicated therein.
If you choose to pay by bank transfer, we will send the payment request required for the transfer in the form of a remote invoice from the email address regio10@kulcstavszamla.hu within 10 working days of processing your registration to the name of the cost bearer specified in the billing details and to the email address provided there. The fee request will include the bank details required for the transfer and the reference number to be indicated in the message field.
After the transfer to the fee request, based on the bank statement, we will issue an ADVANCE invoice referring to the fee request number, with the 5% and 27% VAT rates indicated on the fee request, marked as ADVANCE.
Pursuant to Section 17 of Act LXXIV of 1992 on Value Added Tax:
- If a sum of money that can be counted towards the consideration is paid prior to the performance of the sale of goods or provision of services (hereinafter: advance payment), the date of receipt (crediting) of the sum of money shall be considered the date of performance.
- The amount of money received (credited) in accordance with paragraph (1) shall be considered to include the amount of tax.
Based on the above, the advance invoice can only be issued after receipt of the money, because only then will the date of performance be known.
The final invoice will be issued after the event using the advance invoice. The date of performance of the final invoice is the last day of the event.
In the case of international transfers, the foreign bank charges are borne by the transferring party. If the bank charges are deducted from the transferred amount, we will indicate this as an amount payable when issuing the final invoice.
Please indicate any individual requirements (PO number) or requests regarding invoicing in writing at the time of registration or, at the latest, prior to payment/transfer, at info@regio10.hu. We are unable to accept requests for invoices issued by telephone or other verbal means; we only accept requests sent by email.
Issued invoices can only be canceled and new invoices issued upon formal request and after payment of an administration fee of HUF 5,000 + VAT.
Invoices issued due to an administrative error by "RÉGIÓ-10" Kft. may be canceled and a new invoice issued without any additional costs.
The payment deadline for the new invoice is 8 days from the date of issue.
PAYMENT DEADLINE
In the case of bank transfer, the participation fee and the ordered service(s) must be paid to the bank account number indicated on the invoice sent after registration by the payment deadline (due date) indicated on the invoice.
The deadline for registration with the discounted participation fee is also the deadline for payment of the discounted fee.
If the participation fee is not paid by the deadline, the normal registration fee will be charged, and we will send a new invoice for the increased registration fee.
For registrations made on the discounted registration deadline or during the week preceding it, the deadline for payment of the discounted registration fee will be the payment deadline indicated on the invoice, which differs from the discounted registration deadline (due date).
After the application and payment deadlines have passed, we will send a new invoice for the increased registration fee, with a payment deadline indicated on the invoice.
CANCELLATION AND MODIFICATION TERMS AND CONDITIONS
Registration and/or cancellation of the ordered service(s) must always be notified in writing to "RÉGIÓ-10" Kft. at info@regio10.hu. We are unable to accept cancellations made by telephone or other verbal means, nor do we consider non-payment of the fee to be a cancellation. Please be sure to notify us of your intention to cancel in writing in all cases. In the case of cancellation by post, the date of cancellation will be accepted based on the date of posting.
Fees paid may be refunded in the following cases:
Accommodation: Accommodation may be modified free of charge and canceled without penalty until the following dates. In the event of cancellation after the deadline, the hotel will not refund the cost of accommodation, and the full value of the service ordered must be paid.
- Novotel Danube Budapest: August 5, 2026
- Park Plaza Hotel: August 5, 2026
Registration: The deadline for free modification and cancellation of registration and services included in the participation fee is September 22, 2026. In case of cancellation after the deadline, the full value of the services included in the participation fee (coffee break and/or dinner) must be paid.
Social programs: Social programs (lunch) can be modified free of charge and canceled until September 22, 2026. In case of cancellation after this deadline, the full value of the ordered services must be paid.
Registration and accommodation transfer: In the event of cancellations after the deadline, registration and accommodation may be transferred. Name changes must also be sent in writing to the organizing office by completing a new application form.
In the case of cancellations before the penalty-free cancellation deadline, any amounts already paid will be refunded, as well as any refunds due to incorrect or duplicate payments, within 30 days of the end of the event. Refunds can only be made to the bank account of the person or company that made the payment.
No-show (NO SHOW):
The organizers will do everything in their power to ensure a successful congress. Please note that the organizers cannot change orders for services, printed materials, accommodation, and meals required for the event after the specified deadline. For this reason, the organizers cannot waive the payment of meals ordered but not consumed or participation fees not canceled by the customer. After the event, we will prepare the invoice with the billing information provided at registration and send it to the contact email address indicated there.